bondhu88 Privacy Policy

bondhu88 is a trusted online gaming platform in Bangladesh. We place the highest importance on the privacy of our users. This privacy policy ("Policy") describes how bondhu88 collects, uses, discloses, and protects your personal information.

This policy covers the information you provide to us when using our website, mobile application, and related services. bondhu88 always complies with applicable data protection laws and regulations.

This policy applies only to the bondhu88 platform ("we", "us") and does not apply to third-party websites or services.

To ensure a seamless and secure gaming experience for you, bondhu88 may collect the following types of information:

2.1 Information You Provide Directly

• Full name and username
• Email address and contact details
• Date of birth (for age verification — for users aged 21 and above only)
• Identity document details provided during account registration
• Payment information (bKash, Nagad, Rocket, or Upay account details)
• Information provided when contacting customer support

2.2 Automatically Collected Information

• IP address and device identity
• Browser type, operating system, and device information
• Date and time of access to the platform
• List of pages visited and features used
• Gaming activity history and transaction records
• Data collected through cookies and similar tracking technologies

2.3 Information Received from Third Parties

In some cases we may receive information about you from payment processors, identity verification services, or other partners. This information is also protected under this policy.

bondhu88 uses your personal information only for the following legitimate purposes:

• To register and manage your account
• To process payments and maintain transaction records
• To ensure platform security through age verification and identity confirmation
• To provide customer service and technical support
• To detect and prevent fraud
• To improve the quality of our services and develop new features
• To comply with legal obligations and meet regulatory requirements
• To communicate with you on relevant matters (account updates, security notices, etc.)
• To enforce responsible gaming policies

We may share your information with third parties in the following limited circumstances:

4.1 Service Providers

We work with trusted third-party service providers to assist in delivering specific services, such as payment processing (bKash, Nagad, Rocket, Upay), software maintenance, and identity verification. These partners are provided only the amount of information necessary for them to deliver their services.

4.2 Legal Obligations

We may be legally required to disclose your information to comply with court orders, legal processes, or valid requests from government authorities.

4.3 Business Transfers

If bondhu88 is part of a merger, acquisition, or sale of assets, your information may be transferred. In such cases we will notify you in advance.

4.4 Security and Fraud Prevention

Relevant information may be shared with security partners to protect the integrity of our platform and stop fraudulent activity.

bondhu88 takes industry-standard technical and organisational measures to ensure the security of your personal information:

• SSL Encryption: All data transmission on our platform is protected by 256-bit SSL encryption.
• Secure Servers: All our servers are protected by firewalls and intrusion detection systems.
• Two-Factor Authentication: An additional layer of security is provided for account access.
• Regular Security Audits: Our systems are regularly tested for security vulnerabilities.
• Staff Training: Those who can access your data follow strict privacy guidelines.
• Data Minimisation: We collect only the information that is necessary.

Please note, however, that no method on the internet is completely secure. We make every effort to provide the highest level of protection, but absolute security cannot be guaranteed.

bondhu88 uses cookies and similar tracking technologies to improve your experience. Cookies are small text files stored on your device.

6.1 Types of Cookies

• Essential Cookies: Required for the core functionality of the platform, such as maintaining your logged-in state.
• Functional Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Used to understand how users interact with our platform.
• Security Cookies: Help detect fraudulent activity.

6.2 Controlling Cookies

You can control cookies through your browser settings. However, disabling certain cookies may prevent some features of the platform from working properly.

bondhu88 retains your personal information for as long as:

• Your account is active and you are using our services
• Required for legal, regulatory, or business obligations
• Required for the resolution of any legal claims or disputes

Even after your account is closed, some information may be retained for a specified period due to legal requirements. After that, the information is securely deleted or anonymised.

bondhu88 respects your data protection rights. You have the following rights:

8.1 Right of Access

You may request at any time what information we hold about you. We will provide that information to you within a reasonable time.

8.2 Right to Rectification

If any information in your profile is inaccurate or incomplete, you may request that it be corrected. Contact our customer service team or update it directly from your account settings.

8.3 Right to Erasure

In certain circumstances you may request that your personal information be deleted. However, some information may need to be retained due to legal or regulatory obligations.

8.4 Right to Restriction of Processing

In certain circumstances you may request that the processing of your information be restricted.

8.5 Right to Data Portability

You may request your personal information in a structured, machine-readable format.

To exercise these rights, please contact our customer service team.

bondhu88 is for persons aged 21 and above only. We do not intentionally collect any personal information from minors. If we become aware that a minor has used our platform, we will immediately close their account and delete the associated information.

A note to parents: please monitor your child's internet use and make sure they are not accessing gambling-related websites.

To provide our services, your information may sometimes be processed or stored outside Bangladesh. In such cases, we ensure that the information is handled in accordance with the protection standards described in this privacy policy.

For transfers of data to third countries, we ensure appropriate contractual safeguards are in place.

bondhu88 may update this privacy policy from time to time. When changes are made, we will:

• Update the date on this page
• Send a notification to your registered email for significant changes
• Inform you about the applicable new policy when you log in to the platform

If you continue to use our platform after changes have been made, it will be assumed that you have agreed to the new policy.

bondhu88 places great importance on responsible gaming. In this context, we may use information about your gaming behaviour to:

• Identify problematic gaming patterns and provide appropriate support
• Enforce self-exclusion or limit-setting requests
• Provide information and resources related to responsible gaming

To learn more about responsible gaming, visit our Responsible Gaming page.

If you have any questions, concerns, or requests regarding this privacy policy, please get in touch with us. Our privacy team will review your request within a reasonable time.